New Century Lions Netralaya Eye Hospital is the author and publisher of the internet resource [website URL] and its associated platforms (together, the “Services”). These Services are offered in partnership with agents, affiliates, associates, and other third parties (“Partners”).
Please read these Terms and Conditions (“Terms”) and our Privacy Policy available at [privacy policy URL] before using our Services. These Terms, along with the Privacy Policy, form a binding legal agreement (“Agreement”) between you and New Century Lions Netralaya.
The Agreement applies whether you are a patient, representative, or general user (“you” or “User”). Use of the Services implies acceptance of these Terms. If you disagree, do not use the Services.
We may update the Agreement periodically. Continued use of the Services signifies your acceptance of any modifications.
You must be 18 or older to use our Services. By using the website, you confirm you are legally permitted to enter into this Agreement.
We collect data like device type, location, and usage to improve our Services. Your email or phone number may be used for service communication. Please keep your login credentials and contact details accurate and secure.
Conversations with our team may be recorded for service improvement in accordance with our Privacy Policy.
We aim to facilitate appointments but do not guarantee confirmation or fulfillment. Your interactions with medical professionals are your responsibility. We are not liable for medical quality, delays, or cancellations.
Online payments may be processed through third-party gateways under their terms. Refund policy:
– >6 hrs before appointment: 100%
– 2–6 hrs: 75%
– <2 hrs: 50%
– No show: 25%
Convenience fees are non-refundable. Refunds follow payment gateway timelines.
Information on the website is for general awareness and does not constitute medical advice or emergency services.
All content is owned by New Century Lions Netralaya or Users. Unauthorized reproduction or distribution for commercial use is prohibited.
You are solely responsible for submitted content such as reviews or ratings. We may contact you for service feedback.
You may not upload or transmit:
– Copyrighted content without rights
– Malicious, defamatory, or illegal material
– Impersonations or harmful software
Any security breach attempts are strictly forbidden.
All trademarks, logos, and service content are protected by intellectual property laws and may not be used without written consent.
We may terminate or suspend your access without notice if you breach these Terms or engage in misconduct.
All content is provided “as is”. We do not guarantee accuracy or completeness, and disclaim any warranties.
We are not liable for direct, indirect, incidental, or consequential damages related to use of our Services.
You agree to indemnify New Century Lions Netralaya and its affiliates against any claims or losses arising from your use of Services or violation of these Terms.
This Agreement is governed by Indian law. Disputes shall be subject to the exclusive jurisdiction of the courts at [jurisdiction area].
If any provision is deemed invalid, the rest of the Agreement shall remain in effect.
For questions, contact:
New Century Lions Netralaya Eye Hospital
Address: [Hospital Address]
Email: [Email Address]
Phone: [Phone Number]